Data of about 82,000 patients affected by Texas Health’s improper bill emails
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According to a major nonprofit healthcare system, a billing error led to improperly mailing for patients across North Texas on Tuesday.
“The information was matched with but sent to incorrect guarantor”, said Texas Health Resources – a health insurance policy’s primary holder.
Stephen O’Brien, Texas Health spokesman, informed on late Tuesday that there were around 82,000 patients affected by this issue.
The incorrect information sent to errant recipients included their names, account number, name of treating physicians, service dates, health insurers’ name, owed amounts and short service descriptions.
According to Texas Health, they found on Aug. 23 that there was a “mis-configuration” in its billing system, which led to the error at their four joint ventures and wholly owned hospitals. Letters was mailed to people whose information may have been improperly routed, said the Healthcare system.
Texas Health has performed a procedure or services for most patients who were affected by the error from July 19 to Sept. 4.
The healthcare system stated that they were taking steps to enhance its data security procedures as well as would correct the error which led to the Tuesday’s disclosure.
They also informed that there was no indication the information to be misused.
A list of the affected facilities was released by Texas Health as below:
Texas Health Presbyterian Hospital Denton, Texas Health Presbyterian Hospital Dallas, Texas Health Arlington Memorial Hospital, Texas Health Harris Methodist Hospital Southwest Fort Worth,Texas Health Presbyterian Hospital Allen, Texas Health Harris Methodist Hospital Cleburne, Texas Health Harris Methodist Hospital Kaufman, Texas Health Specialty Hospital Fort Worth, Texas Health Harris Methodist Hospital Stephenville, Texas Health Harris Methodist Hospital Alliance, Texas Health Harris Methodist Hospital Hurst Euless Bedford, Texas Health Harris Methodist Hospital Fort Worth, Texas Health Harris Methodist Hospital Azle, and Texas Health Presbyterian Hospital Plano.
And a list of four affected Texas Health joint ventures: Texas Health Heart and Vascular Hospital Arlington, Texas Health Presbyterian Hospital Rockwall, Texas Health Harris Methodist Hospital Southlake and Texas Health Center for Diagnostics and Surgery Plano.